FAQs

Frequently Asked Questions (FAQs)

Welcome to Unpadme's FAQ page. We're here to provide you with clear and concise answers to your questions about our period panties. If you need further assistance, feel free to reach out to us at contact@unpadme.com.

🩸 Product Information

What are Unpadme period panties?

Unpadme period panties are specially designed underwear that provide absorbent, leak-proof protection during menstruation. They can be worn alone or as backup with other menstrual products, depending on your flow.

How do they work?

Our panties feature multiple layers: a moisture-wicking top layer, an absorbent middle layer, and a leak-resistant outer layer. This combination ensures you stay dry and comfortable throughout the day.

How absorbent are they?

Our period panties come in various absorbency levels:

  • Light: Equivalent to 1 tampon

  • Moderate: Equivalent to 2-3 tampons

  • Heavy: Equivalent to 4 tampons

Choose the level that best suits your flow.

Are they reusable?

Yes! Unpadme period panties are washable and reusable, making them an eco-friendly alternative to disposable menstrual products.

🧼 Care & Maintenance

How do I wash them?

  1. Rinse in cold water after use.

  2. Machine wash on a gentle cycle with mild detergent.

  3. Air dry; avoid using a dryer to maintain the integrity of the fabric.

Can I use fabric softener or bleach?

No. Fabric softeners and bleach can affect the absorbency and lifespan of the panties. Stick to mild detergents without additives.

📏 Sizing & Fit

How do I choose the right size?

Refer to our Size Guide to find your perfect fit. If you're between sizes, we recommend sizing up for comfort.

Do they feel bulky?

Not at all. Our period panties are designed to look and feel like regular underwear while providing superior protection.

🚚 Shipping & Delivery

Where do you ship?

We currently ship across India, including Jaipur and other major cities.

How long does delivery take?

Standard delivery times are:

  • Metro areas: 3-5 business days

  • Other regions: 5-7 business days

Do you offer express shipping?

Yes, express shipping options are available at checkout for an additional fee.

🔄 Returns & Exchanges

What is your return policy?

Due to hygiene reasons, we do not accept returns on period panties. However, if you receive a defective or incorrect item, please contact us within 7 days of delivery.

Can I exchange for a different size?

Yes, we offer one-time size exchanges. The item must be unworn, unwashed, and in its original packaging. Contact us within 7 days of receiving your order to initiate an exchange.

💳 Orders & Payments

What payment methods do you accept?

We accept:

  • Credit/Debit Cards (Visa, MasterCard, etc.)

  • UPI

  • Net Banking

  • Cash on Delivery (COD)

Is my payment information secure?

Absolutely. We use secure payment gateways to ensure your information is protected.

📞 Contact Us

If you have any other questions or need assistance, reach out to us: